So, you've written the operations and maintenance plan required by the feds. How does it help you deal with the news media? With victims? Elected officials? Stockholders? Rate setters?
The answer: It doesn't do anything but help prevent and stop the physical damage. It doesn't ease fears in the community. It does nothing to head off lawsuits, to protect the company's bottom line, nor anything to protect your stock's value or company reputation.
Even if you also have a crisis communications plan, chances are the two have no relationship to each other. A vulnerability audit by an outside expert (If it could be done in-house, it already would be) will look at the many "plans" your company has and report how they do or do not work together.
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